Refund Application Eligibility

Before proceeding to the refund application, review the following

Important Notes:
  1. Before completing the Refund Application Form you must cancel or change reservation through the Campsite Reservation Service or Call Centre (1-855-737-7275). 
  2. In no circumstances will non-refundable fees include reservation, cancellation and change fees be refunded.
  3. Refund Application must be received within 3 months of the departure date to be accepted.
  4. Refund Application are processed within 6 weeks.
  5. Saskatchewan Provincial Parks will not respond to applications that do not have grounds for a refund.

Refunds will NOT be given:

  • If wildlife (bears, cougars, etc.) or insects (tent caterpillars, ticks, etc.) are in the campsite/campground or damaged/destroy personal property.
  • For Weather (temperature, rain, snow, etc.) or air quality issues (wildfire smoke, etc.). 
  • Because fire bans/restrictions are in effect.
  • For in-park conditions (unsatisfactory conditions, poor customer service, etc.). These requests for refund must be directed to the Park Manager.
  • For early departure, a maximum of four (4) nights camping will be forfeited. (exceptions - see Refunds below)
  • If expected or common park conditions trigger existing medical condition (i.e., reaction to bee sting, or asthma attack from campfire smoke, etc.) or if someone in the camping party gets ill but does not require medical attention.
  • For errors made on reservation by the reservation holder.
  • For minor vehicle issues including breakdowns, repairs or other equipment issues.
  • When a reservation cancellation or change falls within the  penalty period.
  • For plans change due to arrangements falling through (i.e. child/pet care) or getting called into work.

Refunds will only be given:

  • For incorrect charges caused by technical issues on the Campsite Reservation Service website.
  • When you are unable to enter campgrounds or access campsites due to natural disasters, road closures or other park-related emergencies.
  • For medical emergencies that prevent you from fulfilling the reservation.
    • These applications require a doctor’s note or proof that a member of the camping party was seriously injured or admitted to the hospital. 
      • Dates on the medical note or document must coincide with the arrival date. 
      • Where applicable, the permit holder must cancel or change the reservation immediately.
  • If there is a death in the immediate family.
    • This application requires a death certificate and/or obituary notice that clearly demonstrates the deceased’s relationship with the reservation holder or a member of the camping party named in the reservation. 
    • Where applicable, the permit holder must cancel or change the reservation immediately. 
    • (Immediate family: parent, spouse, child, grandchild, grandparent, brother, sister, father-in-law, mother-in-law, daughter-in-law, son-in-law, and any other relative permanently residing in the same household.) *Death of friends, distant relatives or pets do not qualify for refund.”
  • When the reservation holder or camping party member are in a serious motor vehicle accident that prevent customers from fulfilling their reservation. Applications require an accident report dated within the reservation time period.